Information on the right of withdrawal
Right of withdrawal You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period shall expire fourteen days after the day on which you, or a third party other than the carrier and designated by you, take physical possession of the property.
To exercise the right of withdrawal, you must notify us of your decision to withdraw this contract by means of a statement that is unambiguous (for example, letter sent by post, fax or email) to the following address:
ixitab - 23, avenue Jean Rieux - 31500 Toulouse, FRANCE
You can use the withdrawal form template but it is not mandatory. In order for the withdrawal period to be respected, it is sufficient for you to transmit your notice concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of the retraction
In the event of your withdrawal from this Agreement, we will reimburse you for all payments received from you, including delivery charges (except for any additional charges resulting from the fact that you have chosen a delivery method other than the less expensive delivery method proposed by us) without undue delay and, in any event, no later than fourteen days from the day on which we become aware of your decision to withdraw this Agreement.
We will reimburse using the same means of payment as you used for the original transaction, unless you expressly agree to a different means; In any event, this reimbursement will not entail costs for you. We may defer the reimbursement until we have received the property or until you have provided proof of shipment of the property, whichever is earlier.
You shall return the property to us at the address above without undue delay and, in any event, no later than fourteen days after you have notified us of your decision to withdraw this contract. This period shall be deemed to be respected if you return the property before the 14 day period expires. You will be responsible for the direct costs of returning the property. Your responsibility is only with respect to the depreciation of the property resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of the property.